Very Property is committed to protecting your privacy, communicating openly and providing clear, trustworthy information.
These documents explain how we collect information, how our website operates, and what you can expect when interacting with us.
Privacy Policy
Very Property Group Pty Ltd trading as Very Property
Last updated: July 2026
1. About this Privacy Policy
At Very Property, we understand that buying property often involves sharing personal, financial and sensitive information. Protecting your privacy is an important part of the service we provide.This Privacy Policy explains how Very Property Group Pty Ltd trading as Very Property ("Very Property", "we", "our" or "us") collects, uses, stores and discloses your personal information.
We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).By using our website or engaging our services, you acknowledge this Privacy Policy.
2. The Information We Collect
Depending on how you interact with us, we may collect personal information including:
Personal Information
Full name
Residential and postal address
Email address
Telephone number
Date of birth (where required)
Property Information
Property preferences
Search criteria
Budget
Purchase time frame
Inspection feedback
Transaction history
Financial Information
Where relevant to providing our services, we may collect information relating to:
Your purchasing budget
Finance arrangements
Lending information you choose to provide
Information necessary to assist with your property search
Identity Information
Where required by law or to provide our services, we may collect information to verify your identity, including government-issued identification documents.
Website Information
When you visit our website, we may collect information such as:
IP addressBrowser type
Device information
Pages visited
Time spent on our website
Referring websites
This information is generally collected through cookies and website analytics.
3. How We Collect Information
We may collect personal information when you:
Contact us by phone, email or social media
Complete an enquiry form on our website
Subscribe to our newsletter or articles
Engage us to provide buyer's agency services
Provide information during a property transaction
Attend meetings with us
Interact with our website
We may also receive information from third parties where relevant to providing our services, including:
Mortgage brokers
Solicitors and conveyancers
Real estate agencies
Property professionals
Publicly available sources
Other parties you authorise to share information with us
4. Why We Collect Your Information
We collect personal information so we can:
Respond to your enquiries
Provide buyer's agency and property advisory services
Understand your property requirements
Arrange inspections and negotiations
Communicate with you throughout your property journey
Coordinate with professionals involved in your transactionImprove our services and website
Send relevant updates or marketing communications (where permitted)
Meet our legal and regulatory obligations
We only collect information that is reasonably necessary for these purposes
5. Identity Verification and AML/CTF Compliance
Australian laws require certain businesses to collect and verify client information to help prevent money laundering, terrorism financing and other financial crimes.
Where applicable, Very Property may collect, verify and retain information necessary to comply with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and other applicable legislation.
Depending on the services we provide, this may include:
Verifying your identity
Confirming information relating to a transaction
Collecting information reasonably required under applicable laws
We will only collect information necessary to meet these legal obligations and will handle it in accordance with this Privacy Policy
6. Disclosure of Personal Information
We may disclose your personal information where reasonably necessary to:
Real estate agencies and agents
Solicitors and conveyancers
Mortgage brokers and lenders
Building and pest inspectors
Property valuers
Technology and software providers supporting our business
Identity verification or compliance providers
Government agencies and regulatory authorities where required by law
We do not sell your personal information
7. Storage, Security and Retention
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Information may be stored electronically using secure third-party systems that assist us in operating our business.
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes or meet regulatory record-keeping requirements.
Although we take reasonable security precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
8. Marketing Communications
From time to time, we may send you information about our services, property insights, articles or updates that may be of interest.
You may unsubscribe from marketing communications at any time by: Clicking the unsubscribe link in our emails; or Contacting us directly.
9. Cookies and Website Analytics
Our website uses cookies and analytics tools to improve website functionality, understand visitor behaviour and enhance your browsing experience.
For further information, please refer to our Cookie Notice.
10. Access, Correction and Privacy Complaints
You may request access to the personal information we hold about you or request that we correct information that is inaccurate, incomplete or out of date.
If you believe we have not handled your personal information appropriately, we encourage you to contact us so we can investigate your concerns.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
11. Third-Party Websites
Our website may contain links to third-party websites.
These websites operate independently of Very Property and have their own privacy policies.
We encourage you to review those policies before providing personal information.
We are not responsible for the privacy practices of third-party websites.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. The current version will always be available on our website.
13. Contact Us
If you have any questions about this Privacy Policy or the way we handle personal information, please contact us.
Very Property
Brisbane, Queensland, Australia
